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Shipping & Returns

Delivery and Freight

ZingBokashi products are normally delivered free to urban areas within NZ but there is a flat rate freight charge to deliver to rural areas in NZ.

Occasionally other products will also incur freight charges. These freight costs are calculated when you place a completed order and before you submit any payment details. The freight costs are based on the “Ship to” address for the order.

International customers should contact us directly if they would like to order any ZingBokashi products.

Returns policy

If for any reason you are unhappy or dissatisfied with your order, please return to us within 10 working days of receipt of goods. Please note, payment for and risk of returning goods is your responsibility. Bokashi NZ will happily offer an exchange or credit provided that goods are returned in their original condition; this means that no seals on either of the buckets have been broken.